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Shipping policy
Shipping Policy
We will always try to ship from the nearest location to lower your shipping costs, and we go to great lengths to ensure that you get the best freight rate from one of our several freight providers. If you have any specific questions about shipping procedures, or if you would like to receive an exact shipping quote, please contact us at 972-250-1952. Upon finalizing an online order with us, you will be contacted immediately to discuss shipping costs and preferences.

NOTE: Lone Star Lift Co. does NOT own or operate the trucks that ship our equipment.

The majority of our products are shipped by common carrier, in which case a forklift (or something similar) might be needed to unload the product. It is less expensive to have a product shipped either to a business address or trucking terminal. (rather than a residential address)

THE CUSTOMER IS ALWAYS RESPONSIBLE FOR UNLOADING THE PRODUCT FROM THE TRUCK.

The customer is always responsible for providing the necessary offloading equipment, unless the lift is picked up at a trucking terminal. If a product is picked up at a terminal, the terminal staff will be able to load the equipment on your trailer or truck.

We use UPS and FEDEX to offer you the best possible shipping rate for orders that do not require a semi-truck delivery.